T-DRILL provides two different kinds of service agreements: TD-CARE Standard and TD-CARE Premium.
| TD-Care | TD-Care Standard | TD-Care Premium |
|---|---|---|
| Preventive maintenance (once per year) | Yes | Yes |
| Corrective maintenance with the spare parts | No | Yes |
| Priority in ordering service | Yes | Yes |
| Special service price list | Yes | Yes |
| Latest machine software installed during the maintenance | Yes | Yes |
| Technical support during the office hours | Yes | Yes |
| TD-Remote support (75 € / month) | Option | Option |
| TD-Vault (150 € / month) | Option | Option |
| Spare parts package 1 (basic) | Option | Option |
| Spare parts package 2 (extensive) | Option | Option |
More information about different technologies:
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