Skip to main content

CONTACT OUR SERVICE

T-DRILL machines are known to have a long lifetime. This is achieved with high-quality machines and with professional customer service.

CONTACT GLOBAL SERVICE

If you’re located in USA, Canada, or Mexico, please contact us through the Service North America contact form.

Ordering spare parts

When ordering spare parts, please state the following details:

  • Type code of the machine
  • Manufacturing code of the machine
  • The part number
  • A description of the part
  • The quantity of the parts required

The type code and manufacturing code of the machine are indicated on the nameplate of the machine. The other information can be found from part list.

By proceeding this way you will prevent misunderstandings and you make sure to receive the correct spare parts and a prompt service.

CONTACT DETAILS FOR GLOBAL SERVICE

General
Service Global

Tel. +358 50 567 3406
service(at)t-drill.fi

Service manager
Janne Saarinen

Tel. +358 50 563 3478

Service Engineer
Harri Aikio
Service Engineer
Joonas Koivusalo
Service Engineer
Eetu Lintula
Service Engineer
Oskari Marjanen
Service Engineer
Tomi Puikkonen
Service Engineer
Rami Ranta-Aho
Service Engineer
Jiri Trompari
Customer Service Engineer
Jan Åkerholm
After Sales Engineer
Josif Zon

CONTACT NORTH AMERICA SERVICE

This contact form is for those located in USA, Canada, or Mexico.

Has your T-Drill been acting up, running odd, or are your collaring heads just not what they used to be? T-DRILL Inc. is able to offer a comprehensive service and repair program for our Portable Collaring Machines and tooling.

The following is the policy for our portable collaring machines and service request rates. All prices are estimates and you will be billed for actual costs incurred. No reservations are made until we receive a hard copy of your purchase order and a credit card number with an estimated amount.

Please fill out the service request form and our team of certified technicians will be happy to evaluate and get you back up and running.

CONTACT DETAILS FOR NORTH AMERICA

General
Service North America

Tel. +1-770-381-4479
Toll-free +1-800-554-2730
service(at)t-drill.com

Service manager
Stephen Miller

Tel. (770)925-0520 EXT: 210

Field Service Engineer
Ross Thiele

Tel. (770)925-0520 EXT: 219

Field Service Engineer
Jason Platz

Tel. (770)925-0520 EXT: 208

Field Service Engineer
Lance Searcy

Tel. (770)925-0520 EXT: 218

In House Service
Connor Aldrich

Tel. (770)925-0520 EXT: 203